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Quality Matters for Program Teams

A Youth Work Institute Course

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A long-term assessment and learning project that provides participants with information, skills, and hands-on support to improve the quality of their youth programs. With the support of project coaches, a team of participants will learn more about the essential components of a high-quality youth program and how to create environments that are positive places for young people to develop. At the core of Quality Matters is the Youth Program Quality Assessment (YPQA), a nationally recognized observational measurement tool that provides a valid and reliable way to assess program quality.

How it works:

  • An assessment of your program’s quality by YWI
  • Action planning and personal coaching at your program site

What you'll have when you walk away:

  • A good understanding of the definition and characteristics of good quality, as defined by research and practice
  • A customized plan that will ensure your program quality is regularly improving through efforts that are sustainable over time
  • New connections with other programs and colleagues focused on quality improvement
  • A YPQA of your program for use in planning and reporting

Who should attend:

Whole youth development organizations or programs

Facilitator(s):

Deborah Moore

Andrea Jasken Baker

Colleen McLaughlin

Maureen Walsh

Cost: $1500 for a team of 2-7

To request this course in your area, contact us

People who have taken this course say:

"The ACTION PLAN has become a check-off list monitored by board and staff to determine progress in improving the quality of our program. It has also resulted in a new initiative to develop a more fully rounded mentoring process to improve not only the services we provide while the teens are in our program but also to help bridge the transition from our program into other education, training or work. We have long felt that that transition time is a critical time that we have been unable to respond to as much as we would like."

"I feel an even greater responsibility to create and implement quality programs but the tools and ideas given help with making the task at hand less daunting"

"It helps me take a more systematic approach to evaluating my programs and other programs in the building and understanding their effectiveness."

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